Privacy Statement and Cookie Policy

Swan Shopping Centre (“us”, “we” or “our”) is committed to protecting and respecting your privacy. This Policy explains how we collect, use, process, and disclose your information, including personal information and how we keep it secure. The Data Controller for the purpose of this Policy is Swan Shopping Centre.

Information we collect

We collect information about you from two sources. This includes information we collect directly from you and information we automatically collect when you visit our sites or view our online content.

Information we collect directly from you

We collect the following information directly from you when you choose to register your interest in our services and products, to call or email us, or otherwise provide information directly to us.

  • Name
  • Email Address
  • Other information that you voluntarily provide to us when you contact us

Information we automatically collect

We use technologies to automatically collect the following information, including personal information, about the services you use and how you use them when you visit our sites or view our online content.

  • service usage data;
  • the IP address of the visitor’s web server;
  • the top-level domain name used (for example .ie, .com, .org, .net);
  • the previous website address from which the visitor reached us, including any search term used;
  • location based data; and
  • Google analytics which shows the traffic or visitors around this website such as pages access and documents downloaded

Information we collect from third parties

If you visit or interact with our Social Media sites (such as Facebook Fan Page or Twitter) with these third party services, the third party service may also share with us any information about you (i.e. a unique user code) collected by cookies on their sites or by any other technologies had you agreed to use cookies and/or other technologies on their sites and to their Cookie Policy and Privacy Policy

How we use this information

We may use your information to:

  • send you communications which you have requested and that may be of interest to you.
  • notify you of changes to our services or policies;
  • seek your views or comments on the services we provide;
  • ensure that content from our Site is presented in the most effective, responsive and compatible manner for you and for your computer or device;
  • respond to your requests for information and other communication or correspondence you may submit to us;
  • carry out our obligations arising from any contracts entered into between you and us;
  • improve our products and services that we provide to you;
  • carry out statistical analysis and market research;
  • allow you to participate in interactive features of our Site, when you choose to do so;
  • investigate any improper use of our products, services or the network; and
  • carry out activities necessary to the running of our business, including systems testing, network monitoring, staff training and quality control.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant purpose.

Sharing and Disclosure

Sharing with third parties.

We consider your Data to be private and confidential. We may sometimes disclose your Data to agents or service providers appointed by us, to regulatory bodies, to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries or to others who work for us in connection with the provision of products and/or services to you.

We may access and/or disclose your Data if required to do so by law or in good faith and belief that such action is necessary to: (a) conform with the law or comply with legal process served on us; (b) protect and defend our rights or property including, without limitation the security and integrity of our network and systems; or (c) act under exigent circumstances to protect the personal safety of customers, users of our services or members of the public. In the event that we sell or buy businesses or assets, we may disclose your Data to the prospective seller or buyer of such business or assets.

We may also provide aggregated and/or anonymous information to third parties, where such information is combined with similar information of other users of our Site. For example, we might inform third parties regarding the number of unique users who visit our Site, the demographic breakdown of our community users of our Site, or the activities that visitors to our Site engage in while on our Site. The third parties to whom we may provide this information may include our website design, development and hosting contractors.

Retention Period

We retain your personal information for the period necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our products and services, then you can contact us following the contact details below.

We will not contact you for marketing purposes by email, phone, post or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email at info@swan.ie.

We endeavour to keep your data accurate, complete and up to date. If your information that we hold is inaccurate, you can let us know and we will make the necessary amendments, erase or block the relevant Data as you request and notify you within one month of your request that relevant action has been taken. All requests should be addressed to info@swan.ie.

You may also request in writing copies of your Data held by us as data controller. We will provide you with a copy of the Data held by us as soon as practicable and in any event not more than one month after the request in writing is received by us. We may also request proof of identification to verify your access request. All access requests should be addressed to info@swan.ie.

Links to other sites and social media

Our Site may, from time to time, contain links to and from other websites and web platforms. In addition, third parties websites may also provide links to the Site. If you follow a link to any of those websites or web platforms, please note that those websites and web platforms have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check those policies before you submit any personal data to those websites. We do not accept, and we disclaim, any responsibility for the privacy statements and information protection practices of any third party website (whether or not such website is linked on or to the Site). These links are provided to you for convenience purposes only, and you access them at your own risk. It is your responsibility to check the third party website’s privacy statements before you submit any personal data to their websites.

Cookies and Other Technologies

Swan Shopping Centre and our third-party service providers use a variety of technologies to assess how our sites are used.

Cookies

A cookie is a small file placed on your device when you visit a site that can be understood by the site that issued the cookie. We use the information collected by cookies to remember who you are to log you in and your preferences, to provide to you advertisements, offers or other content tailored to your interests and to assess how our sites are used. You can accept or decline cookies through your browser settings. To learn more, please look at the cookie settings available in your specific web browser(s).

Changes to This Privacy Statement

We will post changes to this Privacy Statement and indicate the effective date when this Privacy Statement is updated. If we make any material changes to this Privacy Statement, we will notify you by sending an e-mail to the e-mail address you most recently provided us or by posting notice of the changes on this site.

Cookie Policy

Swan Shopping Centre (“us”, “we” or “our”) uses “cookies” to help us remember details of your visits to our website which can be found at http://www.swan.ie (the “Site”) including, but not limited to technical information about your visit e.g. traffic data, location data, browser language, your IP address, the previous website from which you reached us and the type of browser you use. Accordingly, our Privacy Statement will apply to our treatment of the information we obtain via our cookies.

A cookie is a small data file that is transferred to your device (e.g. your phone or your computer) which collects information, including personal information about you. For example, a cookie could allow the Site and/or your Swan Shopping Centre Account to recognise your browser/login details, while another could store your preferences and other information and let you navigate the Site effectively. Cookies can also help to ensure that adverts you see online are more relevant to you and your interests.

Types of Cookies Used

We may place our cookies on your device via the Site. Accordingly, our Privacy Statement will apply to our treatment of the information obtained by us via our cookies. We may also allow our business partners to place cookies on your device.

The following are the main types of cookies used on the Site and your Swan Shopping Centre Account:

Third party cookies

Provider Name Purpose Expiry
Google Analytics Performance Cookies Site Analytics – This cookie collects standard internet log information and visitor behaviour information in an anonymous form. The information collected by this cookie is transmitted to Google who then used it to evaluate visitors’ use of the Site and to compile statistical reports on Site activity. This cookie remains on your device even after you have logged out of the session. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

How to Manage and Disable Cookies

You can choose to not accept the setting of cookies. Your browser may allow you to set how it handles cookies. You can manage cookies by activating the setting on your browser that allows you to decline all cookies or which prompts you on whether to accept each cookie. If you use your browser setting to block all or some cookies (including strictly or technically necessary cookies) all or some parts of the Site and your Swan Shopping Centre Account may not work as intended or may not work at all without cookies.

Changes to this Cookie Policy

We can change this Cookie Policy at any time. If we make material changes to this Cookie Policy, we will let you know either by posting the changed Cookie Policy on the Site or by sending you an email.

It’s important that you review the changed Cookie Policy. If you do not wish to agree to the changed Cookies Policy, then we cannot continue to provide the Site to you, and your only option is to stop accessing the Site and deactivate your Swan Shopping Centre Account.

Updated: May 23rd 2018